Capabilities

What we can build for you.

01

Inbound AI receptionist

Answers every call, greets callers by your business name and handles common questions.

02

Appointment booking

Checks your calendar, books and reschedules, then sends confirmations.

03

Outbound calling

Lead qualification, reminders, follow-ups and payment nudges, at scale.

04

English and Urdu

Natural conversations in the languages your customers actually speak.

05

Human handoff

Transfers to you or your team, with a summary, when a person is needed.

06

Transcripts and reports

Every call transcribed and summarised into your CRM, Sheets or WhatsApp.

How we work

From first call to launch.

1

Map your calls

We listen to how calls go today and what callers usually ask.

2

Script and knowledge

We write the call flows and load your business information.

3

Voice and integrations

We choose the voice and connect calendar, CRM and WhatsApp.

4

Test calls

We run real test calls in English and Urdu and fix rough edges.

5

Launch and tune

We go live, review real calls and keep improving the agent.

Tools we use

Vapi/Retell/ElevenLabs/Twilio/OpenAI/Google Calendar/Google Sheets/WhatsApp/n8n/Make

Overview

What is AI Voice Agents, and how does it help?

Missed calls are missed customers. An AI voice agent answers instantly, understands what the caller needs, and books the appointment or takes the message, without waiting on hold or waiting for office hours.

We design the agent around your real calls: your services, your opening hours, your booking rules. It hands over to a person when it should, and every call is recorded and summarised for you.

What's included

What you get, in plain English.

01

Call-flow design

Scripts for the questions and situations your callers actually have.

02

Knowledge base

Your services, prices, hours and policies loaded so answers are accurate.

03

Voice selection

A clear, natural voice suited to your brand and language.

04

Calendar and CRM links

Bookings and contact details saved automatically.

05

WhatsApp confirmations

Instant messages to confirm bookings and send reminders.

06

Human handoff rules

When and how a call is passed to you or your staff.

07

Call summaries

Short transcripts and outcomes for every call.

08

Testing and tuning

Test calls before launch and improvements after.

Ways to work with us

Packages that fit your stage.

Every package is shaped around your project after a short conversation. Ask for a quote and we will send an itemised proposal.

Receptionist

Answer and book, around the clock

  • Inbound AI agent
  • Appointment booking
  • FAQ answers
  • Call summaries
Request a quote
Most chosen

Receptionist + Follow-up

Answer, book and chase

  • Everything in Receptionist
  • Outbound reminders
  • Lead follow-up calls
  • WhatsApp confirmations
  • CRM integration
Request a quote

Custom Voice System

Complex or multi-branch needs

  • Multiple agents and numbers
  • Advanced routing
  • Custom integrations
  • Reporting dashboard
Request a quote
Why Hawk DevOps

A partner you can rely on.

01

Clear communication

One point of contact, regular progress updates and plain-language explanations.

02

Built around your goals

Every decision is tied to a result you care about: enquiries, sales or time saved.

03

Transparent pricing

Itemised quotes agreed up front, so there are no surprises later.

04

Support after delivery

We stay available for fixes, updates and improvements once you are live.

Who we work with

Clinics/Salons and Spas/Real Estate/Schools/Restaurants/Home Services/Automotive/Legal and Finance

Good to know

Questions we get asked.

Ask us something else

Will callers know it is an AI?

We can announce it or keep the greeting natural, depending on your preference and local rules. The agent is designed to be helpful, and it passes complex calls to a person.

Can it speak Urdu?

Yes. We build agents that work in English and Urdu, and other languages where the speech tools support them. We test with real calls before launch.

What does it cost to run?

There is a one-time build, then usage costs for calls and AI that depend on your call volume. We estimate both in your proposal.

Let's work together

Got a project?
Let's make it loud.